Cybersecurity Compliance
We provide expert services focused on Governance, Risk, and Compliance (GRC), ensuring your systems achieve and sustain Authorization to Operate (ATO) under federal mandates.
Key Focus Areas:
Risk Management Framework (RMF) Execution:
- End-to-end guidance through all seven RMF steps (Prepare to Monitor).
- Focus on ATO package development and submission to ensure timely system authorization.
- Services mapped directly to NIST SP 800-37 and NIST SP 800-53 controls.
Compliance & Policy Governance:
- Development of mandatory security documentation, including the System Security Plan (SSP) and Contingency Plan (CP).
- Establishing policies for secure handling of CUI/PII (Controlled Unclassified Information/PII).
- Conducting vulnerability and control assessments to generate the Security Assessment Report (SAR).
IT Service Management
We manage the foundational components of your IT environment, allowing your technical teams to concentrate on strategic initiatives.
End-User Support and Service Desk:
- Provides Tiered Help Desk support (24/7 or defined hours) for troubleshooting hardware, software, and network issues.
- Focuses on Asset Management (inventory, tracking) and secure Account Management (access permissions, resets).
Network and Infrastructure Management:
- Ensures system stability through 24/7 proactive monitoring of servers and devices.
- Covers System Administration (patching, configuration) and robust Data Backup and Recovery with documented disaster recovery testing.
Compliance and Operational Assurance:
- Emphasizes ITIL-aligned Change Management for auditable system modifications.
- Maintains accurate system documentation and delivers regular SLA performance reports (e.g., uptime, resolution times) for COR oversight.
Administrative & Professional Support
We provide responsive, meticulous administrative and professional
services to streamline agency operations.
Key Focus Areas:
1. Contractual & Administrative Compliance:
- Emphasis on documented processes and Standard Operating Procedures (SOPs).
- Services align with federal mandates for document lifecycle management and record-keeping.
- Focus on data integrity and ensuring audit readiness.
2. Professional & Specialized Program Support:
- Support is designed to meet specific Statement of Work (SOW) objectives.
- Includes assistance with financial reconciliation, personnel transition logistics (HR), and managing official/controlled communications.
- Expertise in developing technical reports and briefings for agency leadership.
3. Accountability & Assurance (Why Choose Us):
- Highlights the staff’s readiness for security clearances and training on handling sensitive data (SBU, PII).
- Proficiency in federal-standard software (GOTS/COTS).
- Commitment to providing quantifiable Quality Assurance (QA) metrics to demonstrate performance against the contract.
Bradford Starke, Inc. 